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It’s time to think again about the EVP

It’s time to think again about the EVP

Whichever way you look at it, the pandemic has made a lasting impact on the way we experience work. According to a McKinsey report, a majority of employees (52%) now want to work from home three days a week, would consider ‘jumping ship’ if those provisions aren’t part of the package (25%), and consider mental health a top priority in considering employment.

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Communicating in a new world of work

For communicators inside organisations, the pandemic represented a many-faceted challenge. There was a huge increase in operational communications. A shift to digital channels. And an uptick in leadership communications. All put huge pressure on communicators.

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Reflections on 18 months of pandemic curveballs

Jobs provide self-esteem, purpose, satisfaction, and a social network. For employees, the pandemic had an impact on all these. Add in the steep learning curve as we all came to grips with new ways of working and serving customers. And the social justice conversations and activism of 2020. For communicators, it's been quite a ride since March 2020.

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Will hybrid working spell the end for employer broadcast channels?

The funny thing is, when we sent everyone home in March 2020, we knew that our environmental channels were dead to us. But we all assumed digital would be an easy answer to all our employer-comms prayers. Box checked.

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Employees Are Our Customers Too

Remember: Employees Are Our Customers Too

Tight deadlines, heavy workloads, structural changes, financial security, health and safety concerns – these are just a few of the many challenges employees face today. In the new norm where we are bombarded with a constant stream of business and personal demands, effective communication is key to ensuring a workforce that is ready and able to sustain themselves, their families, and the business for the long haul. But how do we do that? We need to think of our employees as we do our external customers, because in reality, employees are our internal customers – the foundational talent who will help us meet our critical business goals.

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Are We All Replaceable?

Recently I watched a video of the US leader of a Pharma client of ours, where he shared the best advice he was ever given. He mentioned “treating employees like customers,” and how it changed his approach to leading and managing his teams.

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Embracing Volunteerism

Embracing Volunteerism Can Be Good for Business

Could providing volunteer opportunities to your employees help build employee engagement?

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Positive Online Experiences Aren’t Just for Customers

Positive Online Experiences Aren’t Just for Customers

Successful businesses understand the importance of creating a positive online experience for their customers. But are they doing the same for their employees?

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The Case for a Remote Workforce

Trust and accountability are at the heart of successful remote work arrangements. VTLO built a culture where remote workers thrive. So can you.

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