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Five lessons about work and employee engagement from Bake Off, MasterChef, et al.

One reality TV format above all dominates our small screens. Whether it’s baking, cooking, interior decorating, or sewing, a lot of us like watching ‘normal’ people pursue their passions on TV – myself included. The question is, why do so many of us love this stuff, and what can we learn from it – if anything?

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Time to change the way we change

Time to change the way we change

Listening, science, and skills: three steps to helping employees create change that really sticks.

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Communicating in a new world of work

For communicators inside organisations, the pandemic represented a many-faceted challenge. There was a huge increase in operational communications. A shift to digital channels. And an uptick in leadership communications. All put huge pressure on communicators.

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Will hybrid working spell the end for employer broadcast channels?

The funny thing is, when we sent everyone home in March 2020, we knew that our environmental channels were dead to us. But we all assumed digital would be an easy answer to all our employer-comms prayers. Box checked.

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Now Streaming: Practical Tips for Budget-Friendly Internal Videos

The days of “lights, camera, action” are different. Now that everyone has a video camera and player at their fingertips on their smartphones, videos are not just accessible – they’re expected. Top internal communicators use video regularly for good reason: video engages, adds a human element, boosts information retention and reduces the need for meetings.

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Seeing Is Believing – Intranets are a Commitment to Communication

Have you overheard your employees saying things like “I don’t know where to go for company news” or “I feel like we don’t hear from company leaders enough” or, worst of all, “We have an intranet?”

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Once Upon a Design: Using Design Thinking to Elevate Communications

There once was a person who, in search of a tasty snack, bit into a SunChip. But before it could be fully enjoyed, the oversized chip crumbled into pieces — leaving a mess in its wake. Other consumers had the same experience. While the chips packed a punch of flavor and crunch, the poor user experience overshadowed the appeal.

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Lessons Learned from 2020: It Wasn’t All Bad

Lessons Learned from 2020: It Wasn’t All Bad

Goodbye and good riddance, 2020. I think we can all agree there’s a lot we want to leave behind from last year: the struggles, the losses and the myriad other personal and professional challenges. On a lighter note, as a communicator, I hope to never write, say or hear “in these unprecedented times” again. But as an optimist, when I look into the rearview mirror at last year, I can find a few positives.

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Difficult Times Call for TACT-ful Communications

Difficult Times Call for TACT-ful Communications

2020 . . . what a year it has been! With a global pandemic in the foreground, as well as the political and social unrest throughout the nation, employees are facing assaults from multiple sources on their physical and psychological wellbeing.  So, when leaders need to communicate difficult news related to the business, they must do so thoughtfully to avoid compounding the emotional toll on employees. Adding new concerns to employees’ lengthy list of worries is sure to further compromise employee engagement and productivity and send morale plummeting to almost irreparable levels.

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