Thousands of Matt Hancock WhatsApp messages gave us some insights into how [amongst other things] communications were used as a powerful tool to influence our feelings and behaviour during the lockdowns. It got me thinking about how organisations communicate with employees and the potential impact on their mental health and wellbeing.

Most large organisations are increasingly awash with internal communications data that provide numbers on email, intranet, and other digital platform clicks, reads, and views. But it’s not enough. We need to know more about how our communications actually make people feel.  

One reality TV format above all dominates our small screens. Whether it’s baking, cooking, interior decorating, or sewing, a lot of us like watching ‘normal’ people pursue their passions on TV – myself included. The question is, why do so many of us love this stuff, and what can we learn from it – if anything?

Listening, science, and skills: three steps to helping employees create change that really sticks.

Change is all about belief, emotion and energy. There’s nothing quite like the power of real-life stories demonstrating the positive impact of what you do, to help get you out of bed in the morning, and make change really happen.

In this report, seven of our experts on the frontline of change in the world’s leading healthcare organisations share their advice on engaging employees. The experts cover a range of specialisms, including: employee engagement; behavioural science; change communications; and Diversity, Equity & Inclusion.

Why and how we need to change our approach to creating a sense of purpose at work. At a time when everyone is heavily invested in ‘purpose at work’ do we need to re-examine what really gives people a feeling of purpose?